Greendale Dance Academy

Privacy Policy

This policy explains what information we collect, how we use it, and the choices available to our customers and website visitors.

Last updated August 3, 2026

Overview

This Privacy Policy applies to Greendale Dance Academy, our website, registration and account services, email communications, customer service, and other interactions with our studio.

By using our website or providing information to us, you acknowledge the practices described in this policy.

1. What Personal Information We Collect

The information we collect depends on how you interact with Greendale Dance Academy.

Information You Provide to Us

We may collect information such as:

  • Parent, guardian, customer, and student names
  • Email addresses and telephone numbers
  • Mailing and billing addresses
  • Student ages, dates of birth, and class-placement information
  • Enrollment, attendance, schedule, costume, recital, and competition information
  • Account usernames, passwords, and communication preferences
  • Tuition, transaction, and account information
  • Messages, questions, and other communications you send to us
  • Emergency, allergy, accessibility, or health-related information voluntarily provided for student safety
  • Photographs or videos when permitted by an applicable registration agreement, release, or separate authorization

Payment Information

Payments may be processed through third-party registration and payment service providers. Those providers may collect and store payment-card information according to their own privacy and security practices. Greendale Dance Academy may receive transaction confirmations, payment status, billing information, and limited account details necessary to administer tuition and other charges.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring website or page
  • Pages viewed and actions taken on our website
  • Approximate location derived from an IP address
  • Cookie, analytics, and similar technology information

2. How We Use Personal Information

We may use personal information to:

  • Process registrations and manage student enrollment
  • Recommend or confirm appropriate class placement
  • Maintain customer and student accounts
  • Process tuition, fees, refunds, and other transactions
  • Provide schedules, studio information, and customer support
  • Communicate about classes, closings, events, recitals, competitions, costumes, and studio operations
  • Respond to questions and customer-initiated text messages
  • Send email announcements or promotional communications, subject to applicable preferences and opt-out options
  • Maintain the safety and security of students, customers, staff, and our systems
  • Improve our website, services, classes, and customer experience
  • Prevent fraud, misuse, or unauthorized account activity
  • Comply with legal, accounting, tax, insurance, and regulatory obligations
  • Establish, exercise, or defend legal rights

3. Who We Share Personal Information With

Greendale Dance Academy does not sell or rent personal information. We may share information only as reasonably necessary in the following circumstances.

Service Providers

We may provide information to trusted service providers that perform services on our behalf, including:

  • Dance-studio registration and account-management providers
  • Payment processors and financial-service providers
  • Website hosting, security, and technical-support providers
  • Email and communications providers
  • SMS and telephone service providers
  • Analytics, advertising, and website-performance providers
  • Cloud storage, recordkeeping, and administrative providers
  • Professional advisers, such as accountants, insurers, or legal counsel

These providers may use personal information only to perform services for Greendale Dance Academy or as otherwise permitted or required by law.

Legal and Safety Requirements

We may disclose information when reasonably necessary to comply with law, respond to a valid legal request, protect the rights or safety of a student or another person, investigate suspected fraud, or enforce our policies and agreements.

Business Transfers

Information may be transferred as part of a merger, reorganization, financing, sale, or transfer of some or all of Greendale Dance Academy's business or assets.

4. SMS Text Messaging Privacy

Greendale Dance Academy provides conversational SMS messaging for customers who initiate contact with us by text message.

We may collect your name, mobile telephone number, message content, and information related to your inquiry or customer relationship.

We use your mobile telephone number to respond to customer-initiated text-message inquiries concerning class availability, registration, scheduling, tuition or account questions, studio policies, closings, events, and other customer-service matters.

Phone numbers submitted through our website forms are not automatically enrolled in SMS messaging. We do not add customers to a recurring promotional or marketing text-message program solely because they contacted us by text.

SMS consent is not shared with third parties.

Mobile telephone numbers, SMS opt-in information, and text-message consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may use service providers to operate and deliver our text-messaging service. Those providers may process mobile information only as necessary to provide services on our behalf and may not use that information for their own marketing or promotional purposes.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing goods or services.

To opt out at any time, reply STOP. For assistance, reply HELP, call 508-854-1434, or email info@greendaledanceacademy.com .

Review our SMS Terms & Conditions for complete program information.

5. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising performance, and improve our services.

You can usually control cookies through your browser settings. Blocking cookies may affect the operation of certain website features.

6. Third-Party Websites and Services

Our website may link to third-party websites or services, including registration portals, payment providers, social-media platforms, and outside vendors. Their privacy practices are governed by their own policies, and Greendale Dance Academy is not responsible for the content or privacy practices of unaffiliated third parties.

7. Information About Children and Students

Greendale Dance Academy serves children and families and therefore maintains information about minor students as necessary to provide dance instruction and related services.

Registration, account creation, payment, and information-submission services are intended to be completed by a parent, legal guardian, or other authorized adult. We do not knowingly ask children to establish customer accounts or submit personal information independently without parent or guardian involvement.

Parents and guardians may contact us to review or correct information concerning their child, subject to reasonable identity verification and applicable recordkeeping obligations.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide services, maintain enrollment and business records, resolve disputes, enforce agreements, and satisfy tax, accounting, insurance, safety, and legal obligations.

When information is no longer reasonably needed, we may delete it, anonymize it, or securely retain it until deletion is practical.

9. How We Protect Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission, electronic storage system, or security method can be guaranteed to be completely secure. Customers should use care when transmitting sensitive information electronically and should keep account credentials confidential.

10. Your Privacy Choices

Depending on your relationship with us and applicable law, you may ask us to:

  • Review or update your contact information
  • Correct inaccurate personal information
  • Delete certain information, subject to legal and business recordkeeping requirements
  • Change your communication preferences
  • Stop receiving promotional email communications
  • Stop receiving SMS messages by replying STOP

You may unsubscribe from marketing emails by using the unsubscribe option in the message or by contacting us. Even after opting out of marketing, we may continue sending necessary account, registration, transaction, safety, or customer-service communications.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

The revised policy will be posted on this page with an updated “Last updated” date.

12. Contact Us

Contact us with questions, privacy requests, or concerns about this policy.

Greendale Dance Academy
15 Ararat Street
Worcester, MA 01606

Phone: 508-854-1434
Email: info@greendaledanceacademy.com
Website: www.greendaledanceacademy.com

Greendale Dance Academy

Helping dancers in Worcester and surrounding towns grow through fun, supportive dance classes for more than 30 years.

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